Monitoring Overview
Monitoring in PKI-as-a-Service happens at two levels:
- Platform: EC, around the clock. What is monitored: CA servers, HSM, CRL publication, Azure Blob availability, backups, security events.
- Customer view: The customer, through the Self-Service Portal. What is monitored: CA health, certificate inventory, expiring certificates, activity logs, audit reports.
This section describes what the customer can see and use in the portal. EC's own platform monitoring is covered by the service levels in Service Level Agreements. Maintenance is described in Maintenance and Upgrades.